Privacy policy

This data protection notice gives you an overview of how blackpanthersystem processes your data in the context of the services on www.blackpanthersystem.de and www.blackpanthersystem.us.  

1. Responsible person and data protection officer

The controller within the meaning of data protection law is

Mott Mobile Systeme GmbH & Co. KG
Am Dittwarer Bahnhof 9-11
97941 Tauberbischofsheim

(referred to as “blackpanthersystem” in this privacy policy).

Further information: Imprint.

The data protection officer of the controller is

Data Protection Officer
Mott Mobile Systeme GmbH & Co. KG
Am Dittwarer Bahnhof 9-11, 97941 Tauberbischofsheim
[email protected]

2 What data do we process?

We only process the personal data of our visitors and customers insofar as this is necessary to provide a functional website and our content and services. For example, we process your personal data when you visit the blackpanthersystem.de website, place an order in our online shop, provide us with information via a contact form on our website or subscribe to a newsletter. 

In detail, this can be the following data:

• Data that you provide when shopping in our online shop (e.g. title, first name, surname, e-mail address, billing address, different delivery address if applicable, telephone number, shipping method, payment method) 
• Data about your purchases made with us (including goods/services, price, discount amount, place and time of the transaction)
• Data required for the purchase or delivery of goods/services purchased from blackpanthersystem.de (billing address, delivery address, mobile phone number)
• Payment processing data (e.g. information about your credit card, information on Klarna services (on account, by instant bank transfer or as installment purchase), Paypal-Information)
• Data collected when you add products to your shopping basket
• Data collected during the use of our website blackpanthersystem.de through cookies, web beacons, advertising IDs and other unique identifiers (such as pages visited, links clicked, services used, and times of use).
• Data that you provide to us when ordering the newsletter (e-mail address)
• Data that we require to document your consent to receive the newsletter (IP address and time stamp of the newsletter registration and the click on the link in the confirmation email, declarations of consent given).
• Data that you provide to us via a contact form, telephone contact or by other means when you contact us

3. For what purposes do we process your data and on what legal basis does this take place?

3.1 Processing of orders in the online shop

We use your data to process orders in our online shop. This includes dispatch processing by our delivery partners, including any dispatch status notifications, payment processing, provision of discounts and vouchers, processing of returns and warranty claims. We will inform you by e-mail about the receipt of your order and the current status. Your data will be passed on to third parties if this is necessary for payment processing and delivery. We may forward data on outstanding payments to a debt collection agency for the purpose of debt collection.

The legal basis for the data processing described is Art. 6 para. 1 lit. b) GDPR (fulfillment of contract).

3.2 Contact us 

The processing of personal data from the contact form, by e-mail or telephone is carried out to process the contact. The data is used exclusively for the conversation and is not passed on to third parties. When using the contact form, we also store data such as IP address, date and time to prevent misuse and ensure IT security. 

The legal basis for the data processing described is Art. 6 para. 1 lit. b) and f) GDPR. This includes pre-contractual measures, contract fulfillment and a balancing of interests based on blackpanthersystems legitimate interest in responding to enquiries from customers and other persons.

3.3 Newsletter

On our website you can register for our newsletter, which informs you about current offers from our company. Your registration only becomes effective after you have sent the registration form and confirmed it by clicking on the link contained in the email. You can unsubscribe from the newsletter at any time by using the unsubscribe link at the end of each email. 

The legal basis for the described data processing is Art. 6 para. 1 lit. a) GDPR (consent).

We analyse our marketing activities to evaluate their efficiency and relevance. In this way, we want to determine the success of our advertising and continuously improve our measures in your interests and plan new campaigns. 

The legal basis for this data processing is Article 6  para. 1 lit. a) GDPR (consent) and Article 6 para. 1 lit. f) GDPR (balancing of interests based on our interest in measuring the success of advertising).

3.4 Become a reseller

If you are a retailer or distributor and would like to participate in the retailer programme and sell your products in our online shop, you can contact us using a special contact form. Your mandatory details such as name and contact details and optionally your VAT/VAT number, type of trade, company name and number of employees will be collected if you provide this information.

The legal basis for the data processing described is Art. 6 para. 1 lit. b) and f) GDPR (pre-contractual measures, fulfilment of contract).

3.5 Data forwarding to social media

On our website you will find links to the social media services of META (“Facebook”), YouTube and Instagram, recognisable by the respective company logos. When you click on these links, a connection is established to the servers of the corresponding service. This informs the service that you have visited our website and further data is transmitted, such as the website address, date and time of access, browser information, operating system and IP address. If you are logged in to the service at the time of the click, it can assign your data to your user account. To avoid this, log out of your account beforehand. The servers of the services are located outside the EU, where different data protection standards may apply. We have no influence on the scope, type and purpose of data processing by the providers of the social media services. You can find more information on the use of your data by these services in their respective privacy policies.

The legal basis for the described data processing is Art. 6 para. 1 lit. a) GDPR (consent).

3.6 YouTube video embedding

We integrate videos from YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA, which are not stored on our own servers, on our website. When you access our pages with embedded videos, the website loads content from the third-party provider YouTube, which provides the videos. As a result, YouTube receives technically necessary usage data. We have no influence on further data processing by YouTube. 

The embedding of YouTube videos is based on our legitimate interest in an appealing website design, public relations and communication in accordance with Art. 6 para. 1 lit. f) GDPR in conjunction with. § 25 para. 2 no. 2 TTDSG.

You can find further information on YouTube/Google’s privacy policy at: https://policies.google.com/privacy?hl=de&gl=de .

3.7 Cookies and other technologies (website analysis/tracking)

We use cookies and similar technologies on our website to recognise the preferences of our visitors and to optimally adapt the website. This makes navigation easier and increases user-friendliness. Cookies and other technologies allow us to identify particularly popular areas of our website.

Cookies are small text files that are stored on your device’s hard drive. They enable us to store information over a certain period of time and to recognise your device. We use permanent cookies for improved user guidance and customised performance. We also use so-called session cookies, which are automatically deleted when you close your browser. You can set your browser so that it informs you about the placement of cookies and thus makes the use of cookies transparent for you. Important: If you block cookies completely, you may not be able to use some functions of our website.

Depending on the purpose, we differentiate between essential, functional, statistical and marketing cookies. 

Essential services are required for the basic functionality of the website. They only contain technically necessary services. These services cannot be objected to and are used on the legal basis of § 25 para. 2 no. 2 TTDSG in conjunction with Art. 6 para. 1 lit. b) (contract initiation or fulfilment) and f) GDPR (overriding legitimate interests). Art. 6 para. 1 lit b) (contract initiation or fulfilment) and f) GDPR (overriding legitimate interests). The latter interests are in particular the monitoring of the technical performance of the website. They can therefore not be deactivated by you as a website user via our Consent Management System.

Functional services are necessary to provide features that go beyond the essential functionality of the website, such as prettier fonts, video playback or interactive Web 2.0 features. Content from video and social media platforms, for example, is blocked by default and can be consented to. If the service is approved, this content is automatically loaded without further manual consent.

Statistical services are required to collect pseudonymised data about visitors to the website. The data enables us to better understand the visitors and optimise the website. 

Marketing services are used by us and third parties to record the behaviour of individual users, to analyse the collected data and, for example, to display personalised advertising. These services enable us to track users across multiple websites. 

Functional, statistical and marketing services are used on the legal basis of Section 25 (1) TTDSG (consent to the setting or reading of cookies) in conjunction with Art. 6 (1) (a) GDPR (consent to data processing based on this). Art. 6 para. 1 lit. a) GDPR (consent for the data processing based on this). Data processing only begins after you have given your express consent (opt-in). You can revoke this consent at any time with effect for the future. The revocation does not affect the legality of the data processing that took place before the revocation.

3.8 Use of Google reCAPTCHA

Google reCAPTCHA is a solution from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland for preventing spam and recognising bots, e.g. when entering data in online forms. This requires the processing of the user’s IP address and metadata. Cookies or cookie-like technologies can be stored and read. These may contain personal data and technical data such as user IDs, consents and security tokens. This data can be used to record websites visited and to improve Google’s services. This data can be linked by Google with the data of users logged in to Google’s websites (e.g. google.com and youtube.com). It may also be used to create profiles, e.g. to offer you personalised services such as advertising based on your interests or recommendations. Google makes personal data available to its affiliated companies, other trusted companies or individuals who may process this data on the basis of Google’s instructions and in accordance with Google’s privacy policy. You can find more information about how your data is processed by Google here: https://policies.google.com/privacy

The legal basis for the described data processing is Art. 6 para. 1 lit. a) GDPR (consent).

4. Who has access to your data and for what reason?

Within Black Panther, access to your data is only granted to persons who need it to fulfill the tasks assigned to you. Outside of Black Panther, service providers who support us in the fulfillment of our tasks may have access to your data. These are service providers in the following categories:

• Hosting service provider for the operation of our servers
• Development service provider for programming, development, maintenance and support of software applications
• Payment service providers and banks for the processing of payments
• Debt collection agencies and law firms for the enforcement of claims
• E-mail dispatch service provider for the dispatch of emails in connection with an order at Black Panther
• Service provider for the provision of logistics services
• Shipping service provider for the delivery 
• Email marketing service provider for sending newsletters
• Analysis service provider for evaluating data and analysing the use of electronic media 
• The recipients of data in relation to cookies and other technologies mentioned in this privacy policy 
• Operators of social media for the provision of social plugins

Our contracted service providers must fulfil strict confidentiality standards. They are only granted access to your data if and to the extent necessary for the fulfilment of their tasks.

If a criminal offence is suspected, we may forward your data to law enforcement authorities such as the police or public prosecutor’s office.

We also use service providers based in countries outside the European Union to process your data. These countries have different standards for the protection of personal data compared to the EU. There is currently no decision by the EU Commission confirming that these countries offer an adequate level of protection. We have therefore taken special measures to ensure that your data is processed just as securely in these countries as it is within the EU. If we commission service providers from third countries, we conclude the data protection contract (standard data protection clauses) provided by the EU Commission with them. This contract provides suitable guarantees for the protection of your data with service providers in third countries. You can request a copy of these guarantees using the contact details provided.

All contracted service providers are carefully selected, work in accordance with our strict guidelines and are only given access to your data that is necessary for the provision of their services or if you have consented to the processing and use of your data.

5. How long do we keep the data?

We only store your data for as long as is necessary for the respective processing purposes. As soon as the data is no longer required for the purposes stated in this data protection notice, we delete it, unless storage is necessary to fulfil statutory commercial or tax obligations. As a rule, we delete your data after these periods or determine the deletion period according to the following criteria:

• Data on your orders for ten years
• Verification data for the newsletter after the revocation of consent three years
• Data relating to a customer service enquiry three months, at the latest 10 years, after the process has been completed

6. Is there automated processing for profiling?

Data is not processed for the purpose of profiling.

7 Your rights under the GDPR

7.1 Information

You can request information about your personal data processed by us.

7.2 Correction

If your details are not (or are no longer) correct, you can request that your data be corrected. If your data is incomplete, you can request that it be completed.

7.3 Cancellation

You have the right to request the deletion of your data. Please note that a right to erasure depends on the existence of a legitimate reason. In addition, there must be no regulations that oblige us to retain your data.

7.4 Restriction of processing

You have the right to request the restriction of the processing of your data. Please note that a right to restriction of processing depends on the existence of a legitimate reason.

7.7 Right of appeal

You are entitled to lodge a complaint with a data protection supervisory authority if you do not agree with the processing of your data.

7.8 Data portability

You have the right to receive personal data that you have provided to us in an electronic format.

7.9 Revocation of your consent

You have the right to withdraw your consent to the processing of your data that you have given us at any time. This also applies to the revocation of declarations of consent that you gave us before the General Data Protection Regulation came into force, i.e. before 25 May 2018. The easiest way to withdraw your consent is to send an email to the contact details given above. Withdrawal of consent does not affect the lawfulness of the processing of your data carried out prior to the withdrawal.

In the event of discrepancies or errors in the translation, only the German version shall be legally binding.